c66zz Privacy Policy

1. Introduction and Overview

c66zz is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information. This Privacy Policy ("Policy") describes what information c66zz collects when you use the website (https://c66zz.cam), how that information is used, and what steps we take to protect your information.

This policy applies to: all visitors to the c66zz website, registered members, and users of any of our services. By accessing our platform or using our services, you agree to this privacy policy.

We may update this policy from time to time. For any changes, we will note the updated date on this page. We may notify you by email about important changes.

2. Information We Collect

c66zz collects two types of information from you: (a) information you provide to us directly, and (b) information collected automatically while you use our platform.

a. Information You Provide

• Full name and contact details (email address)
• Date of birth (for age verification purposes — for users aged 21 and above only)
• Username and password set during account registration
• National ID or passport information for identity verification (KYC process)
• Financial transaction details: bKash, Nagad, Rocket, or bank transfer account information
• Information provided during customer service interactions and communication history
• Responsible gaming preferences and self-exclusion information (if applicable)

b. Automatically Collected Information

• IP address and device type and operating system
• Browser type and language settings
• Traffic source, duration of visit, and list of pages viewed
• Game play history, bet placement, and outcome records
• Transaction history: deposit and withdrawal times, amounts, and methods
• Session data collected through cookies and similar tracking technologies

3. Purpose of Using Your Information

c66zz uses the information collected for the following legitimate purposes:

Account Management and Identity Verification

Your personal information is used to register your account, verify your login, and confirm your identity. This process is essential to verify age and prevent unauthorized access.

Financial Transaction Processing

Transaction information is used to process deposit and withdrawal requests, prevent fraud, and ensure financial security. This information is essential to safely complete deposits of a minimum ৳500 and withdrawals of ৳800 via bKash, Nagad, and Rocket.

Customer Service

Our 24/7 Bengali live chat support team uses your account information to resolve your requests, complaints, or issues.

Security and Compliance

Information is used to detect and prevent fraud, money laundering, and other illegal activities, and to meet applicable legal obligations.

Platform Improvement and Personalized Experience

Your gaming preferences are analyzed to improve platform quality and to provide you with relevant offers and promotions.

4. Information Sharing and Third Parties

c66zz does not sell, rent, or auction your personal information. However, information may be shared with selected third parties in specific circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and bank transfer processors, only the information necessary to complete transactions.
• Game Software Providers: Minimum game-related information with providers such as Pragmatic Play, JILI, PG Soft, and Spribe.
• Identity Verification Services: With trusted verification organizations to complete the KYC process.
• Law Enforcement Agencies: Based on legal obligations or valid court orders.
• Technology and Infrastructure Partners: Providers of server hosting and security services.

All third parties listed above are contractually bound to keep your information confidential and to use it only for the specified purpose. We ensure that they maintain appropriate security measures.

5. Data Protection and Security Measures

c66zz uses industry-standard security technologies and practices to protect your information. Our key security measures are:

Encryption Technology

All data transfers between you and our servers are protected by SSL (Secure Socket Layer) encryption. This technology ensures that your login details, financial information, and personal data are fully protected from unauthorized third-party access.

Access Control

Only authorized personnel can access your personal information, and only for necessary purposes. All staff are trained and contractually bound to confidentiality.

Regular Security Reviews

Our security systems are regularly reviewed and updated. Periodic security audits are conducted to identify and address any potential vulnerabilities.

Data Breach Response

In the event of a data breach, we will act promptly and notify affected users in a timely manner in accordance with applicable law.

6. Cookie Policy

c66zz uses cookies to improve your user experience. Cookies are small data files stored in your browser.

Essential Cookies

These cookies are necessary for the basic functioning of the platform, such as maintaining login sessions, security verification, and saving form data. They cannot be disabled.

Functionality Cookies

These cookies are used to remember your preferences such as language settings, recently played games, and display preferences.

Analytics Cookies

Analytics data is collected to understand how users use our platform and to improve service quality.

You can control or delete cookies from your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.

7. Data Retention Period

c66zz retains your personal information for as long as your account is active and for as long as necessary after that to meet applicable legal obligations.

• Account Information: Retained for a minimum of five (5) years after account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years based on financial regulatory requirements.
• KYC Documents: Retained after account deactivation in accordance with legal requirements.
• Customer Service Communications: Retained for up to three (3) years.
• Marketing Preferences: Retained until you withdraw your consent.

Once the specified period has passed or there is no longer a valid reason for retention, we securely delete or anonymize the information.

8. Your Rights

You have the following rights regarding your personal information:

Right of Access

You may request a copy of your personal information held by us. We will provide it within 30 days of the request.

Right to Rectification

If your information contains any errors or is incomplete, you may request a correction. This request can be made by contacting our support team at [email protected] or via live chat.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information where legal obligations exist.

Right to Restrict Processing

You may object to the processing of your information for specific purposes, particularly for marketing communications.

Right to Complain

If you have any concerns about how we store or use your information, you may contact us directly.

9. Protection of Minors

The c66zz platform is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

An age verification process is followed during account registration. If a user provides false information about their age, c66zz reserves the right to immediately close that account and delete the associated information.

If you become aware that someone under the age of 21 has registered on our platform, please notify us immediately at [email protected].

10. International Data Transfers

In some cases your information may be processed or stored outside Bangladesh, particularly with our technology and game provider partners. We put in place the necessary contractual safeguards to ensure that countries to which data may be transferred maintain data protection standards equivalent to those in Bangladesh.

For any international data transfer we use encryption and other security measures and enter into data protection agreements with third parties.

11. Marketing Communications

Based on the preferences given at the time of your account registration, c66zz may contact you by email about promotions, bonus offers, and updates.

You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email or by emailing [email protected]. Transactional and security-related emails will continue.

12. Policy Changes

c66zz may revise and update this privacy policy from time to time. For important changes, we will:

• Update the date on this page;
• Notify all registered users by email;
• Display a special notice on the platform.

Continued use of the platform after an updated policy is published means you have agreed to the revised policy. We recommend that you review this page regularly.

13. Contact and Complaints

For any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support — available from any page on the website

We will endeavor to respond to your request and ensure any issues are resolved promptly and effectively. We take every privacy request seriously.