c66zz Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") form a binding legal agreement between the c66zz platform and its users ("Member" or "you"). By using the c66zz website, mobile version or any related services, you are considered to have fully read, understood and accepted these Terms.

The key terms used in this document are defined below:

• "Platform" — The c66zz website, app and all related digital services.
• "Member" — Any person registered on the c66zz platform.
• "Account" — A personal gaming account registered in the member's name.
• "Wager" or "Bet" — Any financial stake placed by a member on the platform.
• "Bonus Funds" — Additional credits granted by c66zz that may be used subject to specific conditions.
• "Wagering Requirement" — The total amount that must be wagered before any winnings from a bonus can be withdrawn.
• "KYC" — Know Your Customer — the identity verification process.

2 Account Registration and Verification

2.1 Registration Requirements

To open an account on the c66zz platform, a member must provide accurate and complete information. The name, date of birth, mobile number and payment details provided at registration must be true and valid. Providing false information may result in account cancellation and forfeiture of deposited funds.

2.2 One Person — One Account

Each individual may operate only one c66zz account. Creating multiple accounts using the same person, the same device, the same IP address or the same payment method is strictly prohibited. If such activity is detected, all associated accounts will be closed.

2.3 Identity Verification (KYC)

c66zz reserves the right to verify a member's identity at any time. One or more of the following documents may be requested for verification:

• A scanned copy of a National ID (NID) or passport.
• Proof of ownership of the active mobile number.
• Proof of ownership of the payment method used.

Large withdrawal amounts may be held until KYC verification is complete.

3 Eligibility and Age Requirements

To participate on the c66zz platform, a member must:

1. Be at least 21 years of age.
2. Own a valid payment account registered in their own name.
3. Not reside in any jurisdiction where online gaming is fully prohibited by law.
4. Be mentally and physically capable and participating voluntarily.

4 Deposits and Withdrawals

4.1 Deposit Rules

Accepted methods for depositing funds on the c66zz platform are: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500. The maximum deposit limit may vary depending on the account level and verification status.

Members must use a payment method registered in their own name. Deposits made through a third party are strictly prohibited and such transactions will be reversed.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. The standard processing time for an approved withdrawal request is 10 to 45 minutes. However, this time may be extended in some cases due to KYC verification or security checks.

• Withdrawal amounts will only be returned to the original deposit method.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirement must first be met.
• c66zz reserves the right to temporarily suspend withdrawals in cases of suspected activity.

4.3 Currency

All transactions on the c66zz platform are conducted in Bangladeshi Taka (BDT / ৳).

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the first deposit must be at least ৳500.

The wagering requirement for the welcome bonus is 25 times (25x), meaning the member must place bets totalling 25 times the bonus amount received. Withdrawals are not permitted until all bonus wagering has been completed.

5.2 General Bonus Terms

• Each bonus offer has its own validity period; bonus funds will be cancelled once the period expires.
• Multiple bonuses cannot be active at the same time unless the offer terms explicitly permit it.
• Not all games may contribute equally to the wagering requirement when betting with bonus funds.
• If bonus abuse is found, the associated account may be permanently closed.
• c66zz reserves the right to modify, suspend or cancel any bonus offer.

6 Betting and Gaming Rules

6.1 General Betting Rules

All bets are placed at the member's own responsibility. Once a bet has been successfully confirmed, it cannot be changed or cancelled. Bets placed due to a technical error will not be considered valid and the staked amount will be refunded.

6.2 Results and Payouts

Game results are determined by the game provider software (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.) and are fully automated and impartial. c66zz does not interfere with game results.

6.3 Live Betting

Bets placed on live betting services will be settled according to the rules of the relevant event. c66zz is not responsible for any issues caused by internet connection delays.

7 Prohibited Activities

The following activities are strictly prohibited on the c66zz platform:

1. Accessing or operating another person's account.
2. Attempting to obtain bonuses or rewards through fraudulent means.
3. Using the platform for money laundering or the transfer of illegal funds.
4. Playing using automated software, bots or artificial intelligence.
5. Attempting to harm the platform through collusion with other members.
6. Attempting unauthorised access to the platform's systems.
7. Making deposits or withdrawals using a third party's funds.

8 Account Suspension and Closure

8.1 Closure by c66zz

c66zz may suspend or permanently close an account without prior notice for any of the following reasons:

• Breach of the terms and conditions.
• Fraud or suspicious activity.
• Providing false information.
• Financial irregularities or chargebacks.

8.2 Closure by Member

A member may close their account at any time by sending an email to [email protected] or through 24/7 live chat. It is advised to withdraw all valid balances before closing the account.

9 Privacy and Data Security

c66zz uses SSL encryption and modern security technology to protect members' personal information. Members' data is not sold or rented to third parties. For more details on how data is collected and used, please read our Privacy Policy.

It is the member's own responsibility to keep their account password and login details completely confidential. c66zz is not liable for any loss resulting from a member sharing their account details with others.

10 Responsible Gaming

c66zz believes that gaming is a form of entertainment and should never be used as a solution to financial problems. We encourage members to play responsibly.

As part of responsible gaming, c66zz offers the following features:

• The ability to set self-imposed deposit limits.
• The ability to take a temporary break (cool-off period).
• The ability to participate in a self-exclusion programme.
• 24/7 support and advisory services.

For more information on responsible gaming, please visit our Responsible Gaming page.

11 Limitation of Liability

c66zz will not bear any liability for the following:

1. Any loss caused by internet disconnection.
2. Any issues caused by problems with a member's own device or software.
3. Delays or failures by third-party payment providers.
4. Temporary service interruptions caused by unexpected technical errors.
5. Any loss caused by a member's own negligence or misconduct.

c66zz strives to maintain the highest standard of service, but the possibility of temporary service disruption due to technical reasons cannot be entirely ruled out.

12 Changes to Terms

c66zz reserves the right to modify these terms and conditions at any time. Members will be notified through appropriate channels in the event of any significant changes. Continued use of the platform after a change has been made means the member has accepted the new terms.

We recommend that members regularly review this page to stay informed about the latest terms and conditions.

13 Contact & Complaint Resolution

13.1 General Contact

For any questions or clarifications regarding c66zz platform rules and terms and conditions, please contact our support team:

• 24/7 Live Chat (support available in Bengali)
• Email: [email protected]

13.2 Complaint Process

If you have a complaint, please first notify our support team directly via live chat or email. We take all complaints seriously and strive to resolve them promptly.